Public sector consultancy done right – without the high cost
We help the public sector build and transform their services using a range of technologies by automating manual, labour intensive business processes to achieve savings now and in the future.
We the public sector
All our services are cost effective, well delivered and produce consistent results whatever the requirements. We have years of experience working with several key technologies in the public sector. We push the boundaries to provide residents with a well polished, consistent digital experience.
If you are looking for a cutting-edge digital consultancy that can provide you with a reliable and high quality team then you are in the right place. Feel free to contact us to kickstart your authority’s digital transformation.
Where we can help
These are just a few of the great services we can offer to speed up your digital transformation, application support or BAU activities. If you want to find out about everything we offer, please contact us.
Review
We’ll review your low-code approach and system architecture to ensure you’re getting the most value, performance, and flexibility from your current provider.
Build
Need rapid service scoping, build, and deployment to the highest standard? We’ll work closely with your team to ensure alignment with existing standards.
Support
Not getting the support you need from your low-code provider? We offer flexible, cost-effective third-party support – so you’re never without help.
Our specialities
Although we can assist you with almost technology, we have specialities in a number of key systems. This means we have a deep understanding of these solutions and can offer you the highest possible level of advice when working with these systems. Our team is able to advise on solution architecture while also developing any solution (no matter the difficulty) on these systems.
Liberty Create – Certified Partner
Netcall’s Liberty Create is a highly customisable, low code platform used to develop online applications with complex data integrations between systems. It can be used to rapidly build game-changing internal and external-facing applications, allowing it to act as the central system for customer contact and case management across your organisation.
govService
We have years of experience from building online forms for basic back office use to creating large, complex, data driven online services integrating with cloud technologies and back office systems.
Power Platform
We’re part of the Microsoft ISV success program. As well as developing on Azure and Dynamics 365, we heavily utilise Power Platform to create automation flows and more.
Who we’ve worked with
We’ve worked with some of the leading public authorities to help deliver their digital transformations. We’ve done everything – from solution architecture reviews, customer portal rebrands, complex system integrations and more.
What our customers say about us
★★★★★
We have had a fantastic experience working with Optima. From using their online form for scheduling a catch up, to deployment of our restyled customer portal out to a happy customer base – those involved have been efficient, knowledgeable, and worked diligently but at pace throughout.
Sandwell Metropolitan Borough Council
Andrew Langford – Senior Lead Officer
★★★★★
We reached out to Optima to assist with some time critical delivery work for a high profile complex integration with Ubico Alloy. Optima have been both knowledgeable and flexible when required and not afraid to challenge when they can see that efficiencies can be realised by re-engineering existing processes.
Gloucester City Council
Christopher Webb – Senior IT Programme Manager
★★★★★
We recently partnered with Optima for a series of projects relating to the Granicus govService platform. Their expertise and dedication truly exceeded our expectations. The team at Optima not only boasts a wealth of knowledge of the platform but they also readily adapted to our changing requirements and were also prepared to challenge our approach to ensure that maximum efficiency was being achieved throughout.
Beyond the technical deliverables, we appreciated Optima’s commitment to knowledge sharing. Their blog and case studies offer valuable insights and best practices, further empowering our team.
I would highly recommend Optima to anyone that is seeking to fully leverage the capability of their govService platform.
Achieving for Children
Matthew Bond – Digital Transformation Manager
What we’ve integrated with
We can integrate and work with almost any cloud and on-premise platform out there. If you don’t see a system we’ve integrated with below – just contact us and we’ll let you know how we can help.
Keep up to date
We believe in sharing knowledge, not guarding it. Our blog covers popular questions about working on digital transformation projects, case studies from our different clients and general news.